How to reach us!
From November to March the office will remain closed
Please, contact us only via email info[at]cinqueterreriviera.com
If you do not see our reply in 24hours, please send us again your request giving us an alternative email address; sometimes security settings block our reply.
And when in the Cinque Terre
Weʼll pamper you!
From the very first moment you contact us we will accomplish all your requests and understand want you want most from your holiday in the Cinque Terre Riviera.
Our long-lasting experience both as travel agents and travelers, teaches us how difficult it is getting all our desires fulfilled when preparing a holiday, especially in a foreign and far away country.
- CONSULTATION Being on the land, we know our country well and we will always suggest what we think more appropriate for your needs: if you are a couple, honeymooners, a family with young children or teenagers, if you are coming here for a family reunion, a wedding or a special anniversary we will always offer the best solution for you and your dear ones.
- FOLLOW UP Once the your accommodation is booked we will not disappear, but we will always be at your service for further questions you may have of for eventual additional bookings you may want to make (transfers, visits, cooking classes, show booking, diving, boat and car rental, chef at home service,…). We will be at your side even in emergency change of plans due to strikes, flight and train delays or weather calamities.
- CHECK-IN On you arrival you will be welcomed by a person of our staff or by the owner of your rented property. If your unit is in Vernazza you could meet us at our office in the main street and we’ll take you then to your apartment or room. In your travel documents you will always have emergency contact numbers to call us during your trip until you are safely at your destination.
- INFORMATION along with property keys, owners or staff members will give you all the information regarding daily maintenance of the house, useful information on the place and additional tips for getting the most from their vacation. Sometimes English language of our owners is simple and elementary, but this lack will by balanced by their kindness: please, forgive any eventual difficulty in communication and take it as an opportunity for learning new Italian words!
- ASSISTANCE During your stay, then, we will always be at your service. Simply give us a call and we will organise anything you need or would like to do. We offer a wide range of services including:
• What to do and where to go
• Things to do with your children
• Walking and climbing
• Water sports
• Shopping – where to go and get the best deals
• Recommending and arranging restaurants
• Taxi services, by boat, car, or plane
• Hospitality packs delivered to your holiday home
• Special occasions
• Gifts for special occasions
• Birthdays, anniversaries and weddings
• Health spas, Massages
• Boat hire
• Travel and transport
• Plus much, much more
Whilst we guarantee to make every effort to satisfy your needs, all of our concierge services are subject to local customs and availability.
WE LOVE OUR LAND! YOUʼLL LOVE IT, TOO!